Terms & Conditions
In
order to maintain our system integrity and resources we expect our
customers to act responsibly. When you use any Grendl.net
services, in any form, you automatically agree to the following
Conditions.
We
reserve the right to suspend or cancel a customer's access to any
or all services we provide when we decide that the account has been
inappropriately used.
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No
adult content (Pornography)
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No
online gambling
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No
Spam, No unsolicited e-mailing
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No
Warez, cracks, copyright infringement
Specific Acceptable
Use Policies
Server
abuse
Any attempt to undermine or cause harm to a server, or customer, of
ours is strictly prohibited.
Unauthorized
use of other people's accounts or computers
We will strongly react to any use or attempted use of an Internet
account or computer without the owner's authorization. Such attempts
include "internet scamming" (tricking other people into
releasing their passwords), password robbery, security hole scanning
etc.
Any
unauthorized use of accounts or computers by a customer, whether or not
the attacked account or computer belongs to us, will result in action
against the attacker. Possible actions include warnings, account
suspension or cancellation, and civil or criminal legal action,
depending on the seriousness of the attack.
Abuse
of Traffic
Our customers are privileged to be offered
high volume traffic and large amounts of storage for their web sites. The intention is to provide a large
space to serve web documents, not an offsite storage area for electronic
files. Web sites that are found to contain no html documents or a large
number of unlinked files are subject to warning, suspension or
cancellation at the discretion of our management. Any customer who
violates our Policies in abusing either space/site transfer will be
notified and given 7 days to remedy the problem. If the problem is not
resolved within the allotted 7 day period, the client will be billed for
the overages.
To
maintain the integrity of our service the following limitations apply:
We will
be the sole arbiter as to what constitutes a violation of this provision
Commercial
advertisements with e-mail
Unsolicited commercial advertisements are not allowed in e-mail, and
will likely result in account suspension or cancellation.
Commercial
advertisements are unwelcome in most Usenet discussion groups and on
most e-mail mailing lists. Inappropriate posting may result in account
suspension or cancellation. See the newsgroup or mailing list's charter
for whether advertising is allowed or not. "Spamming," or
sending a message to many different off-topic newsgroups, is
particularly unethical and will be treated as such.
Sending a
message, especially an advertisement, to more than five or six
recipients, is by itself spamming unless the individuals have
specifically requested to be added to a mailing list on that topic.
E-mail is a person-to-person medium, not a broadcast medium.
Payment
Policies
Any account not brought current
within a week (7 days) of e-mail notice or exceeding this time frame in
any way is subject to suspension. The customer is responsible for all
money owed on the account from the time it was established to the time
that the customer notifies us in writing for a request for termination
of services. All payment is in U.S. currency.
Cancellation
We reserve the right
to cancel service at any time. All fees paid in advance of cancellation
will be pro-rated and paid by us if we institute our right of
cancellation. Any violation of policies which results in extra costs
will be billed to the customer (i.e. transfer, space etc.)
Our web hosting plan is backed by a 30 day money back guarantee. If you
are not completely satisfied with our services or support within the
first 30 days of your contract, you will be given a full refund of the
contract amount. Domain
Registration fees are not refundable. This policy does not apply to any
additional services such as overages, additional disk space, additional
pop accounts, etc. Due to security concerns, all account cancellations
must be made in writing via US mail or fax with a valid signature of the
primary contact of the account, account name, reason for cancellation.
We also accept account cancellation submitted from the registered email
address of the account holder. Phone requests will not constitute
acceptance of any cancellation. If payment was made by check or bank
transfer, payment will be made by company check within 15 days of
receipt of cancellation.
Lawful
Purpose
We reserve the right
to refuse service to anyone. Customers may only use our servers for
lawful purposes. Transmission of any material in violation of any
Federal, State or Local regulation is prohibited. This includes, but is
not limited to copyrighted material, material legally judged to be
threatening or obscene, and material protected by trade secrets. We
expressly forbid anyone from using servers for the propagation,
distribution, housing, processing, storing, or otherwise handling in any
way lewd, obscene, or pornographic material, or any other material which
we deem to be objectionable, including, but not limited to, pornography,
satanic materials, and any and all materials of an adult nature. The
designation of any materials as such described above is left entirely to
the discretion of our management.
Indemnification
Customer agrees that it shall defend, indemnify,
save and hold us harmless from any and all demands, liabilities, losses,
costs and claims, including reasonable attorney's fees asserted against
us, our agents, our customers, officers and employees, that may arise or
result from any service provided or performed or agreed to be performed
or any product sold by customer, it's agents, employees or assigns.
Customer agrees to defend, indemnify and hold us harmless against
liabilities arising out of; (1) any injury to person or property caused
by any products sold or otherwise distributed in connection with our
servers; (2) any material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party; (3) copyright
infringement and (4) any defective products sold to customer from our
servers.
Disclaimer
We will not be responsible for any damages your
business may suffer. We make no warranties of any kind, expressed or
implied for services we provide. We disclaim any warranty or
merchantability or fitness for a particular purpose. This includes loss
of data resulting from delays, non-deliveries, wrong delivery, and any
and all service interruptions caused by our Web hosting service and our
employees. We reserve the right to revise these policies at any time.
Failure
to follow any term or condition will be grounds for immediate account
deactivation.
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