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Mail

• What is POP3 email?

• How do I create a POP3 email account?

• How do I change the password for the account?

• How do I create a email redirect?

• How do I modify an email redirect to be a POP3 email account?

• How do I change a POP3 email account to an email redirect? 

• How do I set the destination email address for an email redirect?

• How do I configure my email application for POP3 email?

• Do you offer web mail so I access my email via a web browser?

• How do I create a mail group or an email address that redirects to multiple email addresses? 

• How can I send all unresolved/undefined email to one default email address?

• How do I force all undefined email to bounce back to the sender with a default message?

• How do I setup an auto responder or vacation reply?

• I want to create an email list for my site, what would you suggest?

• How do I change the mail name (email alias) for an email account? 

What is POP3 email? 
Post Office Protocol 3 (POP3) email stores your email on the server to be downloaded to your machine by your email program. You can setup an email redirect to forward your email to an outside email address if you prefer to keep your old address.

How do I create a POP3 email account?
Here's what you do: 
Log in to your control panel. 
Select the domain name that you want to mail to. 
Click on MAIL. 
Enter the mail name that you want to create (just the name like mrmisto, not mrmisto@whoopie.com). 
Click on ADD. 
Check the "Mailbox" box. 
Enter the new password and confirm the new password. 
Click on UPDATE. 



How do I change the password for the account?
Log in to your control panel. 
Select the domain name that you want to change the mail password on. 
Click on MAIL. 
Select the mail name that you want to modify. 
Next to the "Mailbox" box, enter the new password and confirm the new password. 
Click on UPDATE. 

How do I create a email redirect?
Log in to your control panel. 
Select the domain name. 
Click on MAIL. 
Enter the mail name that you want to create (just the name like mrmisto, not mrmisto@whoopie.com). 
Click on ADD. 
Check the "Redirect" box. 
Enter the email address that you want to redirect to. This can be an one of your POP3 email accounts or an outside email address. 
Click on UPDATE. 

How do I modify an email redirect to be a POP3 email account?
Log in to your control panel. 
Select the domain name. 
Click on MAIL. 
Select the mail name that you want to change. 
Uncheck the "Redirect" box and remove the email address. 
Check the "Mailbox" box. 
Enter the new password and confirm the new password. 
Click on UPDATE. 
Now, email will start collecting on the server and can be downloaded to be read locally by your email program or read directly on the server using the Web mail program. 

How do I change a POP3 email account to an email redirect?
Log in to your control panel. 
Select the domain name. 
Click on MAIL. 
Select the mail name that you want to change. 
Uncheck the "Mailbox" box. 
Check the "Redirect" box. 
Enter the email address that you want to redirect to. (This can be one of your POP3 email accounts or an outside email address. )
Click on UPDATE. 

How do I set the destination email address for an email redirect? 
Log in to your control panel. 
Select the domain name. 
Click on MAIL. 
Select the mail name that you want to change. 
Next to the "Redirect" box, change the email address to the new address that you want to use. 
Click on UPDATE. 

How do I configure my email application for POP3 email? 
(Note: for this example we are showing Outlook settings...different email packages will have similar settings.)
For your incoming server use: 
server name: mail.mydomain.com
server type: POP3 server
Account name: your-username (no @mydomain.com)
password: your-password
For your outgoing server use your ISP's SMTP settings. 

If you must use the domain as your mail server (this is slower) then the setup is slightly different.
For your incoming server use: 
server name: mail.mydomain.com
server type: POP3 server
For your outgoing server use:
server name: mail.mydomain.com
Account name: your-username (no @mydomain.com)
password: your-password
Be sure to check the "My server requires Authentication" box and check the settings to see if it is set to  "Use the same settings as my incoming mail server"

Do you offer web mail so I access my email via a web browser? 
Yes, you can use the following url to access your local email via the IMP web mail interface: 
http://webmail.yourdomain.com 

(The storage space that you have on the server is limited, so you want to make sure that you periodically download your email from the server. )

Refer to the help screens that are integrated into the IMP Webmail interface for more information on how to use the program. 

Web mail is not available with sub-domains, i.e. name.yourdomain.com. 

How do I create a mail group or an email address that redirects to multiple email addresses? 
Log in to your control panel. 
Select the domain name. 
Click on MAIL. 
Enter the mail name that you want to create (just the name like mrmisto, not mrmisto@whoopie.com). 
Click on ADD. 
Check the "Mail group" box. 
Click on ADD. 
In the new window that opens up, either enter external recipient email or one of email accounts associated with your domain. 
Click on ADD. 
Do this for each address you are adding. 
Click on UPDATE. 



How can I send all unresolved/undefined email to one default email address? 
Log in to your control panel. 
Select the domain name. 
Click on PREFERENCES. 
Under "Mail to nonexistent user:", check the box for "Catch to address:", then enter the address where all unresolved email should go. You can enter one of your own POP3 or email redirects or an outside email address. 
Click on UPDATE. 
(This will create a default or global email account for all undefined email addresses (like if someone sends you an email to Headcase@yourdomain.com). Defined email accounts that you create for this domain will override this global email address. 




How do I force all undefined email to bounce back to the sender with a default message? 
Log in to your control panel. 
Select the domain name. 
Click on PREFERENCES. 
Under "Mail to nonexistent user:", check the box for "Bounce with phrase:", then enter the text that you want your undefined email to display when they return. 
Click on UPDATE. 



How do I setup an auto responder or vacation reply? 
Log in to your control panel. 
Select the domain name. 
Click on MAIL. 
Select the mail name that you want this to aply to. 
Check the "Mail auto responders" box. 
Click on ADD. 
Enter a name for the auto responder. 
Configure the properties for the auto responder. 
Click on UPDATE.
You will now be at the default configuration page.
Click on UPDATE. 
Auto responders normally send a reply each time an email is sent to them. If you would like to configure it like a vacation reply, set the "Reply to unique e-mail address" to one or more days. 


I want to create an email list for my site, what would you suggest? 
I would consider hosting the lists offsite. DO NOT use the mail group feature for a big email list. Mail groups should redirect to a few outside emails. 
Try using one of the free email list services like List-Universe.com or do a google search for email list services. They have fairly advanced list functionality such as list digests, custom headers & footers and so on. Check with your ISP and see if they have the ability to do this as well. 



How do I change the mail name (email alias) for an email account? 
Log in to your control panel. 
Select the domain name. 
Click on MAIL. 
Next to the "Mail name" box, enter the new alias name that you want to use. 
Click on UPDATE.